Personal information, such as your name, address, or e-mail address is collected only when you voluntarily provide it as part of the subscription process (“Subscriber Information”). Unless you request a tax invoice in your name, we will not require information on your personal details. For a standard subscription a valid email address, username and password will suffice. In order for you to compare like with like, we also request information on your area of practice and your specialty. Should we require Subscriber Information that identifies you we will contact you.
It is your choice whether or not you provide your Subscriber Information to SurgicalPerformance, but Subscriber Information is required for SurgicalPerformance to provide you with services (for example, access to SurgicalPerformance under a subscription agreement).
The privacy of Subscribers is of paramount importance to SurgicalPerformance. The performance data relating to Subscribers to SurgicalPerformance will never be disclosed or otherwise made available by SurgicalPerformance or their employees, associates or contractors to any party other than the individual Subscriber him/herself without the Subscriber’s express agreement. All SurgicalPerformance IT and consultancy operatives, employees, associates and contractors are bound by strict confidentiality agreements so that disclosure to others is unlawful. Subscribers are free to enter into agreements with third parties such as employers or patients to share their own performance data as they desire.
Your Subscriber Information may be used internally within SurgicalPerformance. For example, SurgicalPerformance may use your Subscriber Information internally to provide subscription services to you and process your payment and transactions, to contact you for customer service and billing purposes, to communicate to you about your subscription or changes to our service, to understand who uses the Website and to improve the Website. SurgicalPerformance may, periodically, send email communications to the email address in your registered profile, in order to communicate matters of an administrative nature, or to inform you of changes to our Website and/or the services which SurgicalPerformance supplies, or proposes to supply, with relation to your subscription. Your Subscriber Information will never be displayed on the website or disclosed to third parties for commercial purposes. SurgicalPerformance reserves the right to disclose your Subscriber Information under limited circumstances in the event SurgicalPerformance believes that the Website is being used to commit unlawful acts, and/or if disclosure of your Subscriber Information is required to comply with applicable laws or regulations, or with a court or administrative order.
Non-personally identifying information (“Usage Information”) comprises information that does not identify any particular user. Examples include: information about which of SurgicalPerformance’s pages are visited on an aggregate level, browser type, operating system type, or IP address.
Your Usage Information may be disclosed internally within SurgicalPerformance and to third parties. For example, SurgicalPerformance may disclose Usage Information in order to better understand which parts of the Website users are visiting, to improve the content of the Website, and for marketing, advertising, or research purposes. (Institutional licensees should refer to their subscription and license agreement).
Patients data entered into the SurgicalPerformance Website must be non-identifiable and not-recognisable to any third parties. A single patient identifier needs to be completed in order to collect and complete clinical follow-up data. SurgicalPerformance recommends using identifying numbers or a combination of letters and numbers (e.g., GRO120752) for the user’s internal patient identification only. Users are strongly discouraged to use patients’ names for internal identification purposes. Case Discussion Forum: Submission of information on adverse events may be reviewed prior to, or subsequent to, posting on the website and/or selecting for posting on the SurgicalPerformance Case Discussion Forum. All patients’ data must be non-identifiable. We reserve the right to alter or remove from public access any non compliant data, in order to preserve privacy. Non-identifiable data on patients outcomes entered by users into the SurgicalPerformance Website may be used for research purposes (audit) for statistical analysis and results on these outcomes may be published in peer-reviewed journals, websites and other publications. Research outcomes will be presented in a non-identifiable way so that users or user groups will not be identifiable. Intellectual property of research produced under the SurgicalPerformance Website remains with SuricalPerformance Pty Ltd and users of the SurgicalPerformance Website are not eligible for authorship of such arising publications. A formal application process for the provision of anonymous data for research purposes is currently being finalised. In the meantime, please feel free to contact [email protected] for further information.
The SurgicalPerformance Website may place a text file called a “cookie” in the browser files of your computer. Cookies can be used to provide you with tailored information from the Website. The cookie itself does not contain Subscriber Information. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.