Help

Record integration and API for developers

SurgicalPerformance has a simple, developer-friendly record addition integration available that … Continued

FAQ: Using SurgicalPerformance for NCSR Colposcopy Reporting

Since 1 December 2017, the new Australian National Cervical Cancer … Continued

Hysterectomy and Pelvic floor repair: how to document a case with multiple procedures

Some of our users have asked us how to document … Continued

How to keep a Premium Subscription once you’re issued a coupon code

SurgicalPerformance has been growing quickly, and recently we’ve announced a … Continued

How to add location options to your SurgicalPerformance data collection

It is very common for surgeons to work and operate … Continued

Hysterectomy Risk

General surgical literature details a number of studies that identify the major … Continued

How to Redeem a coupon code in SurgicalPerformance

What does the Institution get out of its partnership with SurgicalPerformanceTM?

While an institution (hospital) encourages the clinical independence of accredited … Continued

Can users delete records that I have entered incorrectly or multiple times in SurgicalPerformanceTM?

No, records cannot be deleted. A feature of modern medical … Continued

Is there a risk losing SurgicalPerformanceTM data?

At SurgicalPerformanceTM we wish to assure you all that you … Continued

What support is available for SurgicalPerformanceTM users?

SurgicalPerformanceTM Premium users can contact us through the contact button, … Continued

Can a specialist have data entered by a scribe but protect her/his data from being seen by the scribe?

Yes. Once an individual Premium user is logged in, she/he … Continued

Who will enter clinical data in SurgicalPerformanceTM?

It is the responsibility of the individual specialist or its … Continued

Does a specialist need another SurgicalPerformanceTM account to enter cases from another hospital?

No, SurgicalPerformanceTM users can nominate multiple health care facilities where … Continued

Who will know an individual specialist’s username and password?

At SurgicalPerformanceTM we encourage every user to keep her/his login … Continued

How does SurgicalPerformanceTM relate to the College, AHPRA and professional societies?

SurgicalPerformanceTM is an independent Australian company without ties to AHPRA. … Continued

Data safety in SurgicalPerformanceTM?

SurgicalPerformanceTM is data safe by all established standards. All data … Continued

Who will have access to an individual specialist’s data?

Identifiable SurgicalPerformanceTM data will not be shared with anyone. Neither … Continued

Is SurgicalPerformanceTM audit mandatory in Australian hospitals?

No, SurgicalPerformanceTM audit is not mandatory for reaccreditation in most … Continued

How to claim CPD hours with RANZCOG

  RANZCOG recognises SurgicalPerformance users earning 1 CPD hour for … Continued

Why are only some co-morbidities recorded in SurgicalPerformance but not others?

SurgicalPerformance users sometimes ask why certain co-morbidities are not captured … Continued

What is the difference between a Registry and SurgicalPerformance?

  You may have heard that clinical audit is a … Continued

Add Genie Records to SurgicalPerformance

Genie Practice management software is used by more then 50% … Continued

I am unable to enter data!

In order to enter data you need to have registered … Continued

I am unable to review reports!

In order to review outcomes you need to have registered … Continued

The times are not correct!

It is possible the time displayed is from a timezone … Continued

How can I switch from UK to US date format and vice versa?

Your settings are stored in the folder “PROFILE” which you … Continued

How do I change my primary email address?

Your settings are stored in the folder “PROFILE” which you … Continued

What does the "Delete all board cookies" do?

“Delete all board cookies” deletes the cookies created by the … Continued

Why can't I register?

Contact a system administrator for assistance.

I registered in the past but cannot login anymore?!

Attempt to locate the e-mail sent to you when you … Continued

I registered but cannot login!

If you received a confirmatory e-mail, follow the instructions. Make … Continued

I've lost my password!

Don’t panic! While your password cannot be retrieved, it can … Continued

Why do I get logged off automatically?

The system will only keep you logged in for 15 … Continued

Why do I need to register at all?

Only registered medical practitioners (irrespective of geographical location) who subscribe … Continued

I can't login

There are several reasons why this could occur. First, ensure … Continued